Coordination of all your services
This is where our team really shines!
At Costello, we want to support our clients to help achieve their goals and use our expert understanding to use your NDIS plans effectively through our Support Coordination service!
Support Coordination, that’s all about you, your NDIS goals, your NDIS plan, your way!
What is Support Coordination?
Support coordination serves as the intermediary between the client and service providers, working on the client's behalf to achieve their goals. It involves helping clients understand their NDIS plans, manage their budgets, and find resources both within and outside the NDIS. This includes assistance with housing, meals, hospital services, social workers, mental health support, and much more. Additionally, support coordination includes organising allied health therapies, providers, support work, equipment and employment opportunities.
What Does Support Coordination Include and What Does it Look Like for a Client?
Support coordination involves providing clients with various options, ensuring they understand each choice without making decisions for them. Clients are charged for the coordinator's services as outlined in their NDIS plan for a designated number of hours. The coordinator's role is to assist clients in navigating their options and making informed decisions about their care and support.
What Sets Costello Apart from Other Companies?
At Costello, we adopt a holistic approach and go above and beyond for our clients. Our commitment is to provide a level of service and support that exceeds the standard offerings. We strive to ensure comprehensive care that addresses all aspects of our clients' lives.
What information should clients have ready when joining our services?
To join our services, clients should have their NDIS Plan, any relevant previous information, and medical records. If they are transitioning from another service, it is important to ensure they have exited correctly from their previous provider.